Incorrectly formatted print jobs (layout, orientation, single v. No refund will be given if a printout is left on the printer and reported missing. Printouts should be retrieved from the printer immediately. Refund requests typically take a few business days to process.Įxcept as noted above, no refunds are provided from the University's Print Management System. The poor quality printouts must be surrendered whenever possible to receive a refund. If a library printer creates poor quality printouts, bring the output to the Technology desk located on the 1st floor of Bird Library, or fill out the refund form online, and request a credit on your printing account. Bird library also offers a large format printing option. Syracuse University guests and visitors are able to use their guest printing accounts to pay for printing. All libraries printers currently use Syracuse University’s PaperCut print management system to pay for printing. Self-service printers are located in Bird library and Carnegie library.
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